Our Price Promise

We are committed to offering the best range of products to our customers at the very best price. Our promise to you is that if you find the same product on offer at a lower price at one of our competitors, we’ll beat that price by 10%. . Our Price Promise even applies up to 7 days after purchase.

How to claim:

If you find an identical product at a lower price at one of our UK based competitors, we will match that price.

If you’ve purchased from us online or, if you haven’t yet purchased but you have found a better price with one of our competitors (either online or in one of their stores), you can contact us with the details of that product and we will match it.

Terms & Conditions

  • The product in question must be new, identical in style, specification, size and color, and offered on the same terms.
  • Our Price Promise can be claimed against any competitor in the mainland UK, including UK websites but excluding factory outlets, membership clubs, duty-free shops, home shopping channels, auction sites, market stalls, private sales and liquidation (or any other “closing down” or insolvency) sales.
  • The competitor store or website must have the product in stock and available for immediate purchase or delivery.
  • We must also have the product in question in stock.
  • Gift vouchers are exempt.
  • Typographical errors shall not apply. No affiliate, promotional, voucher code or media discount applies. Any other retailer’s price match promotion which offers an additional rebate or another benefit for any price matched product is also excluded.
  • We must be able to verify the lower price being offered by the competitor to our satisfaction.
  • The price being matched must include all taxes (including VAT), postage and packing charges as applicable.
  • Our Price Promise applies up to 7 days after purchase. Proof of purchase will be required, without exception.
  • All Price Promise transactions are carried out at the discretion of Blacks.
  • We reserve the right to withdraw this Price Promise at any time.
  • This Price Promise does not include the price of the annual subscription.
  • This Price Promise should under no circumstances be considered binding. We withhold the right to withdraw the offer.

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